We are committed to keeping the personal information collected from the consumer our potential, current and former customers confidential and secure. The proper handling of personal information is one of our highest priorities. We want to be sure that you know why we need to collect personal information from you. We also want to explain to you our commitment to protect the information you provide to us. We never sell your information to any outside parties.
We collect and keep only information that is necessary for us to provide services requested by you and to administer your business with us. We may collect nonpublic personal information:
- From you when you complete an application or other form. This includes information such as name, address, social security number, assets, income, net worth and other information deemed necessary to evaluate your financial needs.
- Credit card information.
- As a result of transactions with us, our affiliates if any or others. This could include transactions completed with us, information received from outside vendors to complete transactions or to effect financial goals.
We only share your nonpublic personal information with non-affiliated companies or individuals as permitted by law, such as your representative within our firm, other broker/dealers, affiliated company e.g. bank, issuer, etc., mutual funds, insurance companies, money manager, attorney’s, accounting, CPA’s, other investment advisors and other product vendors, or to comply with legal or regulatory requirements. In the normal course of our business, we may disclose information we collect about you to companies or individuals that contract with us to perform servicing functions such as:
- Record keeping
- Computer related services
- Good faith disclosure to regulators who have regulatory authority over the company.
- Companies we hire to provide support services are not allowed to use your personal information for their own purposes and are contractually obligated to maintain strict confidentiality. We limit their use of your personal information to the performance of the specific service we have requested.
We do not provide your personally identifiable information to mailing list vendors or solicitors for any purpose.
When we provide personal information to a service provider, we require these providers to agree to safeguard your information, to use the information only for the intended purpose, and to abide by applicable law. We may have in our possession information on your account. We are required to maintain copies or originals of this information for a period of six years. After that date, we will destroy all information pertaining to your accounts. No information other than your name, address and telephone number will be shared without our prior written consent including the transfer of accounts should a RR leave the firm.
BancFirst Investment Center Customers
T. S. Phillips Investments Inc. is a party to a joint marketing arrangement with BancFirst. Information about clients who participate in these programs may be shared by TSPI with BancFirst. This financial institution has agreed to treat any such information as confidential and not to share information with any other parties.
We provide access to your securities accounts via the Internet. Your password is your private entry key into your account. You should never share it with anyone and you should change it periodically.
After you’ve finished accessing your securities account, don’t forget to log off. This prevents someone else from accessing your account if you leave your computer and your session hasn’t “timed out,” or automatically shut down.
Employee Access to Information
Only employees with a valid business reason have access to your personal information. These employees are educated on the importance of maintaining the confidentiality and secure of this information. They are required to abide by our information handling practices.
Protection of Information
We maintain security standards to protect your information, whether written, spoken, or electronic. We update and check our systems to ensure the protection and integrity of information.
Maintaining Accurate Information
Our goal is to maintain accurate, up-to-date customer records in accordance with industry standards. We have procedures in place to keep information current and complete, including timely correction of inaccurate information.
Should you send us your questions and comments via e-mail to any mailbox provided by T. S. Phillips Investments, Inc., we will share your correspondence with our Registered Representatives and those employees or agents most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response. Ultimately, we will either discard your communication or archive it according to T. S. Phillips Investments Inc. requirement under applicable securities laws.
Please note that, unless we expressly advise you otherwise, T. S. Phillips Investments, Inc., e-mail facilities do not provide a means for completely secure and private communications between T. S. Phillips Investments, Inc., you, the User. Although every attempt will be made to keep your information confidential, from a technical standpoint, there is still a risk. For that reason, please do not e-mail to communicate information to us that you consider to be confidential. If you wish, you may contact us instead via telephone or by facsimile. Additional security is available to you if you equip your Internet browser with 128-bit “secure socket layer” encryption, which provides more secure transmissions.
We verify our customers’ identity to actively prevent, deter, and detect illegal financial activity. As of July, 2003, pursuant to the USA PATRIOT Act, all customers who open new accounts with us will be required to provide identification verification documents to help establish their identity. At a minimum, we will verify, to the extent reasonable and practicable, the identity of any customer seeking to open an account, maintain records of information used to verify a customer’s identity, and check to ensure that a customer does not appear on any published government terrorist lists.
Opt Out Provisions
We have taken steps to assure that all third party vendors have confidentiality clauses to protect your information. Should we not have such written agreements in place, then you have the option to “opt-out” of the sharing of this information . If you desire to opt out for those instances that we do not have the confidentiality clause, you should immediately write to us to request this opt out. Please address any opt out instruction to the CCO in care of this firm at the address listed herein.
WE do not sell your personal information to anyone.
The law allows you to “opt out” of only certain kinds of information sharing with third parties. T. S. Phillips Investments, Inc. does not share personal information about you with any third parties that triggers this opt-out right. This means YOU ARE ALREADY OPTED OUT.
Securities Investment Protection Corporation (SIPC)
T. S. Phillips Investments, Inc. is a member of the Securities Investment Protection Corporation (SIPC). For Details on SIPC, or to request a brochure, visit www.sipc.org or call 1-202-371-8300.